UnionOnline is a fast, secure and convenient way to access your Union Bank accounts, view balances, transfer funds and pay your bills online.

• Balance enquiry
• Intra-bank transfers
• FX transfers
• Account(s) statement generation
• Bills payment via ebills-pay, Quickteller and Remita
• Schedule transfers/Standing order instruction

Below are the various ways to register for UnionOnline. Click on Online Banking logon.

1. UnionOnline self enrolment - Coming soon

   1. Visit the Bank's website
   2. Click on "Online Banking logon"
   3. Click on "click to enrol"
   4. Impute your account number and click continue
   5. Choose a username and click continue
   6. Customer will receive an OTP on registered mobile phone with the Bank
   7. Impute the OTP, choose login password and click "Enrol"
   8. UnionOnline profile will be created with view only right
2. Visit any UBN branch nearest to you and request for UnionOnline

When the completed enrolment form is processed, an automated message containing your initial/default login password (without the username which is known to you already) is sent to your registered mobile number.

Visit the Bank?s website and click on Online Banking login at the top right corner of your screen to gain access to the page. Impute your username and password to login to your profile

• Login with your Credentials
• Visit the UnionOnline page
• Go to Settings
• Click on Change Password
• Enter your Old Password
• New Password
• Confirm New Password
• Enter Token

• Visit the UnionOnline page.
• Click on forgot password
• Enter username, account number and security word
• Click on submit.

UnionOnline is available and accessible 24 hours a day, 7 days a week!

Customer will have to follow steps below

• Click on setting
• Click on reset security word
• Type in a new security word, do same on the confirmation field
• Generate an OTP from your hard/software token and impute it in the token field
• Click on submit

Visit the nearest Union Bank branch to enable your profile

Visit the nearest Union Bank branch to link related accounts to the earlier profile created.

Coming Soon: with the new Online banking, related accounts will be added by default

• Log in to your UnionOnline profile
• Under account information, click on ?open an account?
• Select the type of account
• Select the source of account to debit
• Click on submit request and follow the prompt

• Click on accounts
• Click on my accounts
• Click on account statement
• Select the required account
• Select the date range
• Click on submit
• Click on download

This downloads your statement of account in excel format which you can decide to save or print.

• Click on accounts
• Click on cards
• Click on request for debit card
• Click on fetch to populate customer information
• Select your preferred card type
• Select your pick up option (branch or your relationship manager)
• Click on download

• Click on self service
• Click on request for cheque book
• Select request option (50 or 100 leaves)
• Select number of booklet(s)
• Select delivery option
• Impute address and click on submit

• Click on manage beneficiaries
• Click on manage transfer limit
• Click on edit
• Type in the amount preferred
• Impute your security word
• Impute token
• Click on done

• Click on the loan tab
• Click on view loans to see the relevant information

• Click on the investment tab
• Click on view investment

• Click on quick transfer on the right side of the screen
• Inpute the relevant details
• Click on submit
• A page pops up for you to enter your security word and token
• Type in the security word
• Generate OTP from your software hardware token
• Type it in the token field and submit

Yes, you can schedule future transfers through the transfer menu.

• Click on transfer
• Click on schedule transfer
• Click on set up schedule transfer
• Populate all the required fields
• Select the start and end date
• Select frequency
• Click on next
• Type in your security word
• Generate token from your soft/hard ware token and type in the token field
• Click on confirm

All you have to do is !

• Click on transfer
• Click on my transfers
• Click on international transfers
• Select charge option
• Impute the transfer amount, beneficiary name, beneficiary address, account no., & swift code
• Impute other relevant fields
• Impute security word and OTP (generated from your hardware/software token)
• Click on transfer

Funds can be transferred as frequent as possible until the daily limit is exhausted.

UnionOnline is very safe. There are several level of security measures put in place to ensure that your banking transactions are consummated seamlessly. The security features include

• Unique username
• Password
• Security word
• Token (software or hardware)

A token is a small physical device (hard token) or a mobile application (soft token) that enables you to authenticate your transactions on the UnionOnline platform. It also serves as another layer of security outside your password and security word.

Call our 24 hour call center on 012716816 to request for a soft token or visit the nearest Union Bank branch to make your request.

You can activate your token via the settings menu on UnionOnline

• Click on settings
• Click on activate token
• Impute token serial number received by SMS
• Generate OTP on your software or hardware token
• Impute the generated token on token field on UnionOnline activation page
• Click on submit

Yes, the token works anywhere in the world.

Yes, a single token can be linked to all your accounts tied to the same profile on UnionOnline.

Call our 24 hour call center on 012716816 to report the loss of the token Visit the nearest Union Bank branch to request for a replacement

Call our contact center on +234-1-2716816 or 07007007000. You can also send a mail to customerservice@unionbankng.com. We look forward to serving you.